A shared inbox and ticketing system that unifies WhatsApp, email and web queries, with agile boards, broadcasts and SLA tracking — so nothing falls through the cracks.
Every customer query, one place.
WhatsApp, email and web queries become structured tickets in a single, searchable queue.
Your whole team works the same inbox with assignments, internal notes and collision detection.
Jira-style boards with epics and issue types to manage projects and support work side by side.
Send multi-channel announcements and campaigns to customer segments with industry-aware templates.
Track response and resolution SLAs, with drafts autosaved per user so work is never lost.
Leads from the lead bot flow straight into the helpdesk so sales and support stay in sync.
Ticket board & shared inbox
Screenshot slot · drop image at /products/helpdesk.png
Up and running fast — we handle the heavy lifting.
Link WhatsApp, email and web so every customer message becomes a ticket automatically.
Use boards, assignments and SLAs to route and prioritise tickets across your team.
Reply from one place, track resolution and broadcast updates — with full visibility for managers.
Book a free demo and see it running on your business in 48 hours. 7-day trial, no credit card required.